Shipping Policy

Last updated: November 01, 2025

This Shipping Policy for Kontainer King (”we,” “us,” or “our”) describes how we handle shipping and delivery of products ordered through our website at https://www.kontainerking.com or any related services (”Services”). By placing an order, you agree to the terms outlined in this policy.

Questions or concerns? If you have any questions about our shipping practices, please contact us at support@kontainerking.com.

Shipping Rates and Costs

We calculate shipping rates based on the weight, dimensions, and destination of your order. Shipping costs are displayed at checkout before you complete your purchase. Rates may include handling fees and are subject to change without notice.

Domestic Shipping (US): Standard rates apply via carriers like USPS, UPS, or FedEx.
International Shipping: Additional fees for customs, duties, and taxes may apply (see International Shipping section below).

We may offer free shipping promotions for orders over a certain amount or during specific periods. These will be clearly indicated at checkout.

Shipping Methods

We offer the following shipping options:

Standard Shipping: Economical ground shipping for most orders.
Expedited Shipping: Faster delivery, such as 2-day or next-day service (availability varies by location).
Freight Shipping: For large items like containers, we use specialized freight carriers.
In-Store Pickup: Available at select locations if applicable (not available for all products).

We partner with reliable carriers including USPS, UPS, FedEx, and DHL for international shipments. The method selected at checkout determines the carrier.

Delivery Estimates and Times

Order processing typically takes 1-3 business days after payment confirmation. Delivery times vary based on the shipping method and destination:

Domestic (US): 3-7 business days for standard shipping; 1-2 days for expedited.
International: 7-21 business days, depending on customs clearance.

These are estimates only and not guaranteed. Delays may occur due to weather, holidays, or carrier issues. We will provide a tracking number via email once your order ships.

Shipping Restrictions or Exclusions

We do not ship to P.O. boxes for certain large items. Restricted items include hazardous materials or products prohibited by law in the destination country. We reserve the right to cancel orders that violate these restrictions.

Missing or Lost Packages

If your package is lost or damaged in transit, please contact us within 7 days of the expected delivery date. Provide your order number and details. We will investigate with the carrier and may offer a replacement, refund, or reshipment at our discretion. For damaged items, photos may be required.

International Shipping Information

We ship to many international destinations. You are responsible for all customs duties, import taxes, and fees imposed by your country. These are not included in our shipping rates and must be paid upon delivery. Refusal to pay may result in the package being returned, with return shipping costs deducted from any refund.

We comply with international trade laws, including export controls under US law (e.g., EAR and ITAR) and EU regulations. Delivery times may be affected by customs processing. If we do not ship to your country, it will be indicated at checkout.

Return, Refund, and Exchange Policy Information

For information on returns, please refer to our Refund Policy. Shipping costs for returns are your responsibility unless the return is due to our error.

Compliance with Laws

This policy complies with US laws, including FTC guidelines on shipping disclosures, and international standards such as EU consumer rights directives. We aim to provide clear information to avoid misleading practices.

Updates to This Policy

We may update this Shipping Policy from time to time. The updated version will be indicated by a new “Last updated” date. We encourage you to review it periodically.

If you have questions, contact us at support@kontainerking.com.